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How to Govern Employee Performance

Posted on July 22, 2015
Category : Culture

An age-old challenge for leaders within all organizations is the ability to govern employee performance. Even more difficult is confronting employees who haven’t met the standards of the organization. This is where the personalities of managers come into play. Some avoid confrontation by walking around the subject and reiterating the importance of hitting goals. This might not only reference hard goals but soft goals as well. Soft goals relate to the individual’s behavior in the workplace

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We’ve all been in organizations where leadership seems to be butting heads. It’s common for individuals to have their own perspective on the culture of an organization. It’s even more understandable when ownership or executives have an idea on how culture should be adapted within their own organization. But what happens when culture organically starts to change the environment of the organization and leadership either wasn’t ready for it or doesn’t want it? For many

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The Heart of the Customer

Posted on June 29, 2015
Category : Uncategorized

Have you ever cried during a Publix commercial? I’m man enough to admit I’ve become teary-eyed during a commercial or two. The emotional feelings and connection I feel towards those brands are significant. I think to myself, “I’m glad I support those brands” or “I should really start shopping there.” An emotional connection drives business. It’s getting to the heart of the individual. Dave Ramsey talks about it best during his Financial Peace University lessons

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I’ve always found our military to be one of the most interesting case studies when considering organizational architecture and success. The military goes against 95% of concepts I tend to accept as the future of organizational structures. However, there’s one aspect of the military I think goes beyond any organizational structure, which leads to complete success. The notion that a man or women would do anything for the human being they’re serving alongside is a

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Power is one of the hardest things to overcome. I know because in my own professional development I’ve struggled with the need to have power. Over the last few years as my mentality of leadership and management has changed, so has my desire for power. However, our human nature still desires power. It’s the reason why people of power lie, cheat, and steal, so they can maintain being on top. It’s one of the instrumental

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Leader of Excellence, Manager of Failure

Posted on April 28, 2015
Category : Culture

Bob Nelson once said, “An employee’s motivation is a direct result of the sum of interactions with his or her manager.” I use to consider management as an ultimate goal of success. In fact, I believe a majority of individuals strive to either 1) be in management or 2) own their own business where they are in charge of decisions, people, and policy. However, the more I consider what a manager is, the more I

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